At Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. Sparking an united journey with passion and an entrepreneurial mind set. We are committed to a better tomorrow, an open world. Embracing uniqueness and welcoming diversity. Born in Austria, at home in the world.

People willing to promote Wolford’s success are our most valuable capital. To boost our Customer Service Department at our headquarters in Bregenz, we are looking for a committed and reliable personality as

Customer Service Specialist (f/m/d)

Full-Time

In this position, you will build a professional and long-term relationship with customers and provide support to facilitate sales and achieve the best possible daily service for all customer needs.

Your Tasks:

  • Processing of all orders (order completion, release of partial deliveries, monitoring of open orders, provision of requested article files)
  • Handling Customer Complaints due to Product Defects, Delivery Errors, Shipping Damage, or Loss
  • Tracking sponsored, discounted items per customer or other special orders
  • Provide proactive technical and commercial advice and suggestion of additional or complementary products
  • Supporting commercial activities & inbound and outbound follow-up
  • Provide first-line support to internal and external B2B-Users

Your Profile:

  • You have a bachelor’s level degree in sales or business administration
  • At least three years of experience in a similar function in customer service/sales support
  • Good knowledge in German
  • Good knowledge in English (a third language is an advantage)
  • Hands-on mentality and the ability to convince others
  • Strong organizational and problem solving skills
  • You are a team player with intercultural sensitivity

What We Offer:

  • Company-owned restaurant, at employee conditions
  • You become part of a dedicated team
  • You will receive a discount on Wolford products

 

Join the World of Wolford. We look forward to receiving your application!

 

WOLFORD AG ·  Wolfordstraße 1 ·  6900 Bregenz

Human Resources · +43 (0)5574 6900 ·  staff(at)wolford(dot)com

More job postings are available on our website: company.wolford.com