At Wolford, we lead the market with exceptional European skin wear. We believe that the future of fashion is about substance. We are on a mission to drive progress through empowerment & liberation. Sparking an united journey with passion and an entrepreneurial mind set. We are committed to a better tomorrow, an open world. Embracing uniqueness and welcoming diversity. Born in Austria, at home in the world.

People willing to promote Wolford’s success are our most valuable capital. To strengthen our team in the IT & Digital department at our office in Milan (Italy) we are looking for a committed and motivated person to join the Wolford team as soon as possible as

 

IT Retail & Operations Desk Specialist (f/m/d)

Full-Time

 

Your Tasks:

  • Manage openings/closings of European Stores
  • Providing technical support and assistance to end-users
  • Troubleshooting and diagnosing IT problems
  • Installing, configuring, and maintaining computer systems, software, and peripherals to ensure optimal performance and security
  • Managing user accounts and access permissions
  • Responding to IT support tickets and inquiries via various channels
  • Providing training and guidance to end-users on IT tools and applications
  • Collaborating with the IT team to implement IT projects, upgrades, and system improvements
  • Staying updated with the latest technology trends and advancements in IT support

Your Profile:

  • You have a university degree in computer science, engineering or a related field
  • You have prior experience in technical support in a retail environment
  • Previous experience with remote desktop applications and help desk software
  • You have strong attention to problem-solving skills
  • You are stress resistant
  • You have good communications skills
  • Very good knowledge of Italian and English, both written and spoken. Good knowledge of German language is an advantage

What We Offer:

  • A dynamic, international company and pioneer in the field of quality and circular economy (C2C)
  • Flexible working hours, home office is possible
  • An environment that is moving to the leading technologies within the Fashion industry
  • Discount for all employees on Wolford products and merchandise

 

Join the World of Wolford. We look forward to receiving your application!

Human Resources · +43 (0)5574 6900 · staff(at)wolford(dot)com More job postings are available on our website: company.wolford.com